We have pioneered a complete server management, one of the best in the support industry. This plan offers more than what you would expect from the word ‘management’ from server monitoring to resolving unlimited server issues. We are confident that our plans would be one of the most feasible and appropriate being offered in the industry.
our techs will always look after your servers 24/7, they will do
and many more....
or email us firstname.lastname@example.org
We will apply server updates as soon as they are available. When there are unpatched vulnerability disclosures, we’ll apply a hotfix to prevent exploits.
We'll not let your server /site down, Our lights are always on for looks after your server and sites. We bet no other support will respond faster than us, we always respond over email and skype instantly.
We’ll audit your server every weeks and get you the status of weekly and monthly reports, Based on the audit we'll re-harden the server if they are needed.
Nagios will be used to monitor all services like change in critical configuration files, server logs for identifying different types of attacks and to resolve the issues at the earliest with minimal effect
In this plan you can submit unlimited tickets (L1,L2 or L3) to email@example.com
TechAmigo guarantee response time of 15 minutes and 3 hr resolution time on all tickets / issues.
TechAmigo will help you to configure server backups as per your requirements. Backups will be monitored continually to ensure that they are up to date and accurate.
If your server hardware fails (eg: HDD, RAID, Memory etc.) we'll work with your DC to get a better disk replacement or restore the lost data from the backups.
We design and build our own services, we know everything about your hosting environment from the ground up. That means better reliability, improved security and an improved customer experience.
If the customers need help to understand our service features before sign-up we'll guide them towards appropriate package and server resources which they actually need.
Our server experts will be available based on your required shift timing.
We have a great pool of expert migration team who can migrate your servers or infrastructure in real time with zero data lose and minimal downtime.