About cPanel Server Management & Support

Expert cPanel Server Management & Support

At TechAmigo, we specialize in comprehensive cPanel server management and technical support for web hosting companies, data centers, SaaS providers, and cloud infrastructure firms. Whether you're managing shared hosting accounts, reseller setups, or enterprise-level deployments, our cPanel support team ensures your systems are secure, stable, and high-performing 24x7x365.

🔧 What We Offer – Full-Spectrum cPanel Support

Our cPanel management services are designed to reduce your operational overhead while improving uptime, speed, and customer satisfaction. Our offerings include:

🛠️ Initial Setup & Server Hardening

• Installation of cPanel/WHM on Linux servers (CentOS, AlmaLinux, Rocky Linux)
• Secure SSH configuration & firewall setup (CSF/APF)
• Kernel updates and sysctl hardening
• Rootkit, malware, and intrusion detection systems (ClamAV, Maldet, RKHunter)

📦 Account & Resource Management

• WHM account creation, quota setup, and feature control
• Add-on and subdomain configurations
• Resource limit tuning (CPU, RAM, disk I/O via CloudLinux or other LVE technologies)
• Jail shell and FTP access controls

🔁 Migration Services

• Seamless cPanel-to-cPanel transfers with minimal/no downtime
• Migration from Plesk, DirectAdmin, or custom panels to cPanel
• DNS, email, MySQL, and file migration included
• Post-migration validation and troubleshooting

🔐 Security & Performance Optimization

• SSL installation (AutoSSL / Let’s Encrypt / custom certificates)
• Spam and email relay protections (DKIM, SPF, DMARC, RBLs)
• Apache, PHP, and MySQL/MariaDB tuning
• ModSecurity, Imunify360, and malware scanning
• Patch management and vulnerability assessments

📧 Email & DNS Support

• Email queue monitoring and spam resolution
• Configuration of Exim, Dovecot, and mail filters
• DNS record management (A, MX, SPF, DKIM, CNAME, etc.)
• Nameserver setups and propagation troubleshooting

💽 Backup & Disaster Recovery

• Automated backup configuration via JetBackup or custom scripts
• Remote backup storage setup (Amazon S3, Google Drive, FTP, etc.)
• Full and incremental backups with restoration support
• Disaster recovery and crash handling

📈 Monitoring & Proactive Maintenance

• 24/7 real-time server monitoring
• Load and service monitoring (Apache, MySQL, Exim, FTP, etc.)
• Proactive ticket generation for potential issues
• Health audits and regular maintenance reporting

🧑‍💻 Tiered Technical Support (L1, L2, L3)

We provide full-spectrum technical support, including:

• Level 1: Basic tasks, password resets, and common troubleshooting
• Level 2: Advanced configurations, error debugging, service issues
• Level 3: Deep server-level issues, custom scripts, security incidents

Support is delivered via your preferred help desk or ours — with compatibility for WHMCS, Kayako, Zendesk, and other industry-standard platforms.

🎯 Why Choose TechAmigo?

• 24x7x365 SLA-backed support
• Fast ticket response times
• Experienced Linux server engineers
• Fully white-labeled support available
• Custom monthly plans based on ticket volume or server count
• Transparent reporting and regular audits

🤝 Let Us Handle Your cPanel Headaches

We become an extension of your technical team, giving you the freedom to focus on growing your business while we manage the backend infrastructure.

Enquire For More  or email us at [email protected] to discuss your requirements.