Semi-Dedicated Tech Support

Semi-Dedicated Management Plan

About Semi-Dedicated Tech Support

A scaled-down version of the Dedicated Staff plan in which staff will be shared between two clients generating higher efficiency for a lower price. Our committed team of experts ensures the smooth and consistent functioning of your web hosting.

Semi Dedicated Hosting Support plan is meant for hosts who are outgrowing shared support, but not ready for a fully dedicated team. Our support staffs are shared between two clients which help you to gain higher efficiency with lower cost. You will get to work with the same team of techs every day, with guaranteed response times, and even level 3 support.

Package Features

  • Purely White-labelled Support
  • Helpdesk – WHMCS, Kayako, Custom helpdesk
  • Server Supported – Linux with any control panels
  • 24 hours resolution time
  • Basic Server Security
  • Instant Communication with Datacenter
  • Level 1 and Level 2 support
  • Level 3 support available as per Management Packages
  • Live Chat support

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