Shared Support

Shared Support Plan

About Shared Support

A much more economical plan for web hosting clients. A 24/7 team will be working for your customers’ tickets along with other clients. We provides you the flexibility to choose the plan based on your monthly ticket count and budget capacity.

If your servers are stable and have less number of tickets, then this plan is for you. This is the most affordable plan where we handle right from basic Level 1 ticket to more complex Level 3 server administration tasks including escalations. Also provides white label support. In short we will take care of your clients for you as you would.

Package Features

  • White Label Support
  • L1&L2 support
  • Level 3 support available as per Management Packages
  • Server Monitoring
  • Certified Engineers
  • Server setup and hardening
  • Complete Infrastructure management

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